Level-up your customer service with these 4 dynamite strategies
by No matter what kind of business you run, a huge part of your business’ success ties back to your customer service strategy; according to a …
Unmasked: NFL fines coaches, teams for not covering faces
NFL coaches thumbed their collective — and exposed — noses at the NFL’s mask mandate in Week 2. The league responded with hefty fines of …
Raiders open Las Vegas stadium with win vs Saints
The Las Vegas Raiders kick off to the New Orleans Saints to start an NFL football game, Monday, Sept. 21, 2020, in Las Vegas. (AP …
NFL fines 3 coaches, clubs for unmasked coaches
A person with knowledge of the punishment tells The Associated Press that at least three NFL head coaches have been fined $100,000 for violating the …
Michael Jordan, Denny Hamlin partner on NASCAR team for Bubba Wallace
FILE – In this Oct. 5, 2019, file photo, Bubba Wallace gets ready to enter his car for qualifying rounds before a NASCAR Xfinity Series …
San Jose: Police release video of food vending trailer theft
SAN JOSE – Police are asking for the public’s help in finding a food vending trailer that was stolen on Sept. 17, leaving a San …
Tokyo needs to convince sponsors Olympics will really happen
The only thing more difficult than staging next year’s Tokyo Olympics in a pandemic might be convincing sponsors to keep their billions of dollars on …
When Giants need him at his best, Johnny Cueto gives up seven runs in blowout loss to Rockies
SAN FRANCISCO — With another opportunity to take a step toward securing a playoff berth, the San Francisco Giants sent their Opening Day starter Johnny …
Raiders coach Jon Gruden reveals he had coronavirus
Raiders coach Jon Gruden, still stung about a report he faked having coronavirus as part of a training camp prank, confirmed Monday night that he …
Campus outbreak brings uncertainty to San Diego’s reopening
The start of the semester at San Diego State University was, as always, a time for students to make and renew friendships on and off …
Santa Clara: Crash injures one, knocks out power to hundreds
SANTA CLARA – A car collided with a power pole in Santa Clara on Monday night, leaving one person with major injuries and knocking out …
Lightning hang on after fast start to beat Stars 3-2, even Stanley Cup Final
Stars goalie Anton Khudobin allows a goal to Brayden Point (not pictured) of the Lightning in the first period of Game 2 on Monday in …
Who’s a hypocrite? GOP, Dems debate past comments on court
The “H” word — hypocrisy — is suddenly in vogue at the Capitol as lawmakers debate how quickly to fill a vacancy on the Supreme …
Third parties could play a lesser role in 2020 campaign
In close elections, it doesn’t take much for third-party candidates to play an outsize role — as Democrats learned the hard way in 2016. President …
Black voters in Detroit key for Biden, but are they engaged?
Wendy Caldwell-Liddell is tired of waiting for change in Detroit. The nation’s largest Black-majority city has been devastated by the coronavirus pandemic and its ensuing …
Ginsburg’s style was more than a subtle courtroom statement
The day after Donald Trump beat Hillary Clinton to win the 2016 presidential election, Supreme Court Justice Ruth Bader Ginsburg took the bench wearing a …
World powers set to take the stage, virtually, at UN debate
The U.N.’s first virtual meeting of world leaders was set to start Tuesday with pre-recorded speeches from some of the planet’s biggest powers, kept at …
Trump aims to use UN address to send strong message to China
President Donald Trump, who prefers speaking to boisterous crowds, is set to give a prerecorded address to the U.N. General Assembly as he grapples with …
Supreme Court vacancy rattles Susan Collins’ Senate race
It’s so on brand for Sen. Susan Collins to be in a pressure cooker over how she’ll vote in a showdown riveting the nation. This …
Trump interviews Barrett while weighing a high court nominee
President Donald Trump met with Judge Amy Coney Barrett at the White House as the conservative jurist emerged as a favorite to replace the late …
Oakland A’s clinch American League West for first time since 2013
The Oakland A’s clinched the American League West for the first time since 2013. What’s more, they won it on a day off in Los …
Horoscope for Tuesday, Sept. 22, 2020
Moon Alert There are no restrictions to shopping or important decisions. The moon is in Sagittarius. Aries (March 21-April 19) Today is the Fall Equinox, …